General, sales and partnerships
contact@devkart.comDemos, pricing questions, partnership inquiries and anything that does not obviously belong to one of the desks below. The form on this page lands here too.
We Reply Within 24 Hours
Let's Build Your Marketplace
Schedule a free demo, get pricing details, or ask us anything — our global team replies within 24 hours
Book a Live Demo
See a multi-vertical marketplace running on your brand. 30 minutes, no commitment.
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- contact@devkart.com
- Global remote-first product and engineering team
Send Us a Message
Four desks, one company
Which Address Reaches Whom
The form above is the safe default — it is read every working day. Writing directly to the right desk just skips a forward.
Billing and invoices
billing@devkart.comInvoices, plan changes, overage questions, refunds and billing disputes. Our refund policy asks you to start here before filing a dispute, and the desk answers within 24 hours.
Legal and contracts
legal@devkart.comQuestions about the SaaS agreement, the terms, data processing agreements, and anything a lawyer rather than an account manager needs to answer.
Privacy and data requests
privacy@devkart.comAccess, correction and erasure requests, and any question about what the privacy policy says we do with data.
The wording each desk is bound by lives on the SaaS agreement, refund policy and privacy policy pages.
When you will hear back
Every message gets a reply within 24 hours, including the ones that turn out not to be a fit — we would rather tell you that quickly than let a thread go quiet. The team is remote-first and works across time zones, so a message sent overnight is usually answered by the time you are back at your desk.
Support for customers already running a marketplace comes from the same team that builds the platform, not an outsourced first line. Growth and Enterprise plans add dedicated account management on top of it.
The fastest route to an answer, though, is usually not email at all: a 30-minute live demo covers in one sitting what a thread takes a week to.
What to tell us
A one-line inquiry gets a one-line reply asking for the rest. If you include these, the first response can be a real answer with a plan and a timeline attached.
- Which verticals you want to launch with — food, retail, supermarkets, or a combination
- The market you are launching in, and the currencies and languages it needs
- Roughly how many orders a month you expect, so we can point at the right plan
- Whether you are starting fresh or moving off an existing platform
- Your timeline, and anything on it that is immovable
Much of it may already be answered in public: the plan ladder and per-order rates, what the platform does, which verticals are live, and the partner programs if you build marketplaces for clients.