Multi-Vertical Platform
Run food delivery, retail, and supermarkets on one unified system with shared customers, branding, and operations.
Complete Feature Suite
Every Marketplace Platform Feature, in One System
All 38 of them, grouped the way an evaluation actually runs: the core platform first, then customer experience, business tools, payments, what your merchants get, and the localization you need to cross a border.
38
Platform Features
3
Live Verticals
75+
Built-In Reports
Core Platform Capabilities
Food delivery, retail and supermarkets run on one system, with branded customer, partner and driver apps published to the app stores under your name. Configuration, branding, payments and training are handled for you in 5–7 days, and one dispatcher panel runs order assignment and driver tracking across every vertical.
White-Label Apps
Branded customer, partner and driver apps for iOS, Android and web, under your name — with colours per app, nine font families at three size scales, corner and button styles, banner groups and walkthrough screens, all changeable without an app release.
Transparent Pricing
A monthly fee with your order volume already included, and a low rate on anything beyond it. No commission percentages eating into your margins.
Rapid Deployment
Go live in 5–7 days with platform configuration, branding, payments, and training handled by our team.
Advanced Analytics
75+ built-in reports with CSV export — sales, merchants, drivers, campaigns and X/Z till reports — on a live cross-vertical dashboard.
Zones, Franchises & Business Types
Scope outlets, integrations, banners and coupons platform-wide or per business type, zone, outlet or franchise — with zone-manager, franchise and dispatch-manager roles, and a timezone override per zone.
Dispatcher Panel
Central command for order assignment and driver tracking across every vertical, with polygon delivery zones per outlet and three assignment methods — nearest one-by-one, send-to-all, or nearest-available.
Customer Experience Excellence
Multi-tier loyalty with points and cashback, item-level reviews with photo uploads and moderation, and a referral programme that distributes its own incentives. Upsells fire at checkout as modifiers, add-ons and combos; orders can be scheduled ahead with automatic preparation timing, and pickup customers get order-ready notifications instead of guesses.
Loyalty & Rewards
Multi-tier loyalty system with points, cashback, and automated engagement campaigns.
Smart Upselling
Lift average order value with item modifiers, add-ons, and combo options at checkout.
Customer Feedback Hub
Integrated item-level reviews with star ratings, photo uploads, and admin moderation.
Advanced Pre-Ordering
Schedule orders in advance with automatic preparation timing for events and routines.
Seamless Takeaway
Optimized pickup experience with order-ready notifications and prep-time estimates.
Nine Customer Segments
Nine automatic RFM segments — VIP, high spender, high average order, repeat, at-risk, new, active, most active and lapsed — computed automatically on thresholds you set, with churn risk as a campaign audience filter.
Marketing Autopilot, Promotions & Broadcast
Autopilot fires a voucher when behaviour earns one — welcome, lapsed, birthday, visit milestone — with cooldowns and a monthly cap. Promotions send a one-off voucher to a segment you choose. Broadcast sends SMS, email or push to any filtered audience across your merchants. Every send reports delivered, accepted and redeemed. Starter plan and up.
Order Notifications
Status updates by SMS, email, push and voice — plus WhatsApp — in templates you write per language, and per business type so a supermarket does not sound like a restaurant.
Referral Program
Customer referral system with tracking, rewards, and automated incentive distribution.
Business Management Tools
Two-way POS sync with Clover, Square and Toast — menus flow in, orders push out, webhooks keep statuses aligned. Voucher campaigns target segments with scheduling, usage caps and ROI reporting; partner payouts, commissions and cash-on-delivery netting are recorded against a running balance per merchant and per driver; and auto-dispatch scores drivers on distance, load and vehicle type, with DoorDash Drive, Uber Direct, Shipday and Nash on demand.
Coupons & Vouchers
Public coupon codes with five benefit types — discount, cashback, points, free delivery, free item — plus personal vouchers issued by a campaign and tracked to redemption, with caps, minimums, happy hours and member-only rules.
Membership Tiers
Premium membership levels with exclusive benefits, early access, and special pricing.
Smart Tipping
Customizable tipping options with suggested amounts and digital tip distribution.
POS Integration
Two-way sync with Clover, Square, and Toast — menus flow in, orders push out, webhooks keep statuses in sync.
Earnings & Settlement
A running balance per merchant and per driver — commissions, cash-on-delivery netting and payouts recorded against it, with bulk payout runs and a settlement audit trail.
Driver App
Your drivers run the partner app in driver mode — background GPS feeding the customer's live map, driver groups with their own pay rules, earnings and settlement, and an online/offline switch.
Smart Delivery Management
Auto-dispatch scoring drivers on distance, current load, driver type and past acceptance — plus DoorDash Drive, Uber Direct, Shipday and Nash on demand.
Payment & Financial Solutions
Stripe with Apple Pay and Google Pay, plus Finix, Banca Transilvania, Paytrail and Intergateway — 20+ regional networks — alongside cash on delivery, card on delivery and card terminals. An in-app wallet holds credits, refunds and loyalty points on one balance, card data goes straight to a PCI DSS-compliant processor and never touches our servers, and refunds are idempotent so a retry never pays twice.
Digital Wallet
In-app wallet for quick payments, refunds, store credits, and loyalty points — with optional auto top-up.
Local Payment Methods
Stripe with Apple Pay & Google Pay, Finix, Banca Transilvania, Paytrail, and Intergateway — 20+ regional networks.
Secure Processing
PCI DSS-compliant processors — card data goes straight to the gateway and never touches our servers, and transactions are encrypted.
Subscriptions & Memberships
Recurring billing on Stripe with member benefits and automatic dunning when payments fail.
Cash, Card & Terminal
Cash on delivery, card on delivery, and card-terminal payments alongside online checkout.
Refunds & Dispute Tooling
Idempotent refunds and dispute reconciliation — money flows you can audit.
Merchant Operations
What a merchant actually receives when they join your marketplace: a live-orders app for the counter, the in-store suite on hardware they already own, kitchen and receipt printing, a catalog they can import in bulk, and an enrolment flow that does not need a technician on site.
Partner App for Merchant Staff
A live-orders board on the phone at the counter — New, Accepted, Processing and Ready lanes, accept with a prep time, 86 an item until a time they pick, and an embedded kitchen view. Drivers get their own mode with live GPS.
POS Register & Kitchen Display
A full counter register with multi-tender payments, tables and tabs, till sessions with X/Z reports and manager-PIN refunds — plus a kitchen screen with per-item check-off and prep timers.
Kitchen & Receipt Printing
PrintNode cloud printing, Sunmi, Rongta, Star and generic Bluetooth thermal printers — receipts and kitchen tickets, printed automatically the moment an order is accepted.
Order Edit & Cancellation
Edit an accepted order inside a window you set, or cancel with your own reason list and an optional fixed or percentage fee — waiving limited to the roles you choose, and wallet fallback when a card refund is refused.
Catalog Import & Per-Outlet Menus
Bulk Excel import and export with create, update and copy-between-outlets modes, per-outlet menus and per-channel price books, and sold-out that re-enables itself at a time they pick.
Device Enrolment
A single-use eight-character code enrols a register, kiosk or kitchen screen. Staff sign in on PINs with lockout, and any device can be deactivated and its tokens revoked remotely.
Global Reach & Localization
The platform is fully translatable and built to operate in 100+ countries, with local payment methods, currencies and compliance support. Scheduling and operations are region-aware, so a marketplace spanning time zones does not end up running on one clock.
Global Multi-Language
Fully translatable platform — launch in any language your market needs.
Worldwide Availability
Can operate in 100+ countries with local payments, currencies, and compliance support.
Multi-Timezone Support
Region-aware scheduling and operations across time zones, with responsive support.
Included on every plan
Something to Sell Your Merchants
Your marketplace apps are only half of it. Every merchant you sign can run their counter on the same platform — register, kitchen screen, kiosk and loyalty tablet — on your catalog, your price book and your customer balances. Most marketplace platforms have none of this.
Your merchants’ counters
POS Register
A full register for every merchant on your marketplace — counter and phone orders on the same system as the app, with split tender, cash drawer, receipt printing, till sessions with X/Z reports and sold-out that re-enables itself at a set time.
Their kitchens
Kitchen Display
Marketplace orders land on a kitchen screen with prep timers and per-item check-off, instead of a printer nobody is watching.
Their lobbies
Self-Order Kiosk
Unattended ordering with upsells, tips, card-present payment and a printed pickup code, drawing on the same catalog and price book as your apps.
Their tills
Loyalty Tablet
One wallet and rewards balance across your marketplace and their counter — earned online, redeemed in store, or the other way round.
No per-app fee and no separate contract — the suite is part of the platform on every plan, and what you charge your merchants for it is entirely yours.
Dine-in & table service
Table Service for the Restaurants on Your Marketplace
Sign restaurants that need a dining room, not just a delivery counter — a floor plan with real tables, a tab per party that grows course by course, and a check that splits however the party wants to pay.
- A table registry per merchant, with sections, seats and covers — every table a real record, not a typed-in number.
- Server-owned tabs: one order per table that grows with each fired round, so the kitchen, your dispatcher and the reports all see a live table.
- Courses fired when the server says so, with the kitchen display grouping each round under its own divider.
- Split the check as many ways as the party wants, or merge two tables into one bill.
- Guests scan a QR at the table and order from your marketplace app onto the same tab.
- Per-table and per-server sales, covers and turn time — and open-tab liability while service is running.
Ready to Build Your Multi-Vertical Marketplace?
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