Kenya · USD platform pricing
SuperApp pricing in Kenya
SuperApp pricing for Kenya starts at $99 USD per month with 500 orders included. All platform fees are billed in USD, including setup and order overage.
There is no published fixed KES platform price. Customer checkout currency and settlement are separate from USD subscription billing. Taxes are excluded.
SuperApp pricing in Kenya at a glance
- Entry plan
- Launch: $99 USD per month, 500 orders included
- Billing currency
- USD in every country, including setup and overage
- Extra orders
- From $0.09 USD to $0.25 USD each, by plan
- Setup
- $500 USD once
- Taxes
- Excluded; confirmed in your quote
- Local payments
- M-Pesa, Pesapal / DPO — built on request
Choose your included monthly order volume.
Plans differ in support and features as well as order allowance. Use the full plan comparison before choosing; the cost examples below compare volume costs only.
| Plan | Per month | Included |
|---|---|---|
| Launch | $99 USD per marketplace per month | 500 orders included; $0.25 USD per extra order |
| Starter | $349 USD per marketplace per month | 3,000 orders included; $0.18 USD per extra order |
| Growth | $999 USD per marketplace per month | 10,000 orders included; $0.12 USD per extra order |
| Scale | $2,499 USD per marketplace per month | 30,000 orders included; $0.09 USD per extra order |
Published prices for new accounts. Taxes excluded. Compare all plan features and terms.
What your monthly bill looks like
Lowest published plan cost at each example volume, before setup, add-ons, taxes and external services. These examples do not imply automatic plan changes or equivalent features.
500 orders
Launch: $99 USD + 0 × $0.25 USD
$99 USD per month
3,600 orders
Starter: $349 USD + 600 × $0.18 USD
$457 USD per month
13,500 orders
Growth: $999 USD + 3,500 × $0.12 USD
$1,419 USD per month
What is included
Every plan includes the branded customer app and web platform, order management, dispatch, API access and the in-store suite: POS register, kitchen display, kiosk and loyalty tablet. Higher plans add support and operational capabilities; partner-app and operator-dashboard branding is optional.
Explore the platform featuresSetup and costs to budget separately
- One-time app deployment and setup: $500 USD. This fee is separate from the monthly plan and is not waived by annual prepayment.
- Optional Branded Ops: $299 USD per month. Your partner app and operator dashboard in your name rather than ours — the same apps your merchants and dispatchers already use, fully branded.
- Annual prepayment discounts the subscription by 10%; per-order overage is not discounted. At 100,000+ monthly orders, request an Enterprise quote.
- Payment processing, delivery-provider fees, messaging usage, hardware, developer-account charges where applicable and taxes are separate. Confirm any custom integration scope in your quote.
Planning your launch in Kenya
Mobile money is scoped work, not a subscription feature
Plan a Kenyan marketplace with a USD platform budget and KES customer payments modelled separately. Pool monthly orders across merchants to choose the plan, then scope mobile money before merchant onboarding.
M-Pesa is not in the published integrations
Safaricom’s Daraja portal documents M-Pesa APIs a marketplace would integrate directly. M-Pesa is not in SuperApp’s published integration list; scope it as separate work and confirm the settlement and refund model.
Cards, cash and reconciliation
Confirm card checkout on the implemented integration and test driver cash collection, reconciliation and a failed payment in the demo.
KES orders, USD subscription
Customer order currency and the platform bill are separate. KES orders do not change the published USD plans; budget conversion on the platform invoice separately.
Payment availability reference: Safaricom Daraja developer portal. Regional guidance reviewed . Confirm current provider eligibility during onboarding.
The stack we recommend
Best-fit integrations for a marketplace in Kenya
The payment methods, couriers, messaging and POS that fit how customers in Kenya actually order. Live means it is on the published integrations list today. On request means we build it for you: name it at the demo and your quote confirms the scope and timeline before launch. The in-store suite — POS register, kitchen display, kiosk and loyalty tablet — is included and needs none of them.
- Languages to enable
- English and Swahili
- Marketplaces you compete with
- Glovo, Uber Eats and Bolt Food
- How customers pay
- M-Pesa first, then cards
- How customers want updates
- WhatsApp and SMS
Payments
- On request M-Pesa — The payment method; an order flow without it is not Kenyan.
- On request Pesapal / DPO — Local gateways carrying M-Pesa and cards.
- Live Cash, card on delivery, card terminal — Live everywhere; test these first, no processor eligibility involved.
Delivery and dispatch
- Live Shipday — Driver app and dispatch for your own drivers.
- Live Google Maps — Addresses, delivery zones and live driver tracking.
Messaging
- Live Twilio — SMS and WhatsApp order updates; WhatsApp is the channel customers here read.
- Live SendGrid — Email receipts and campaigns, or your own SMTP.
- Live OneSignal — Push notifications in the branded apps.
Provider coverage changes; each recommendation reflects how customers in Kenya pay and order at the review date above, not a guarantee of any provider’s eligibility decision. Missing the one your customers use? Tell us at the demo.
Before you go live
A marketplace launch checklist for Kenya
Six things to settle at the demo and test before the first live order, drawn from how customers in Kenya pay, order and expect to be kept informed.
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Run one order end to end on each live payment path (Cash, card on delivery, card terminal) — success, decline and refund.
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Name the on-request integrations your customers expect at the demo — M-Pesa, Pesapal / DPO — so the quote carries their scope and timeline.
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Enable the storefront languages customers need (English and Swahili) with reviewed translations.
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Route order updates where customers read them (WhatsApp and SMS) and send a test message before launch.
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Decide the delivery model — Shipday, Google Maps — and test a real address, a delivery zone edge and a cash-on-delivery reconciliation.
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Bring your receipt and tax requirements to the demo; the subscription does not set them. Position against Glovo, Uber Eats and Bolt Food with your own channel’s zero commission.
Other markets in the Middle East and Africa
Comparing a rollout across the region? Each guide carries its own published price and local stack, and the Middle East and Africa overview lists the countries served without a page yet.
Pricing questions for Kenya
How much does SuperApp cost in Kenya?
SuperApp pricing for Kenya starts at $99 USD per month with 500 orders included. All platform fees are billed in USD, including setup and order overage.
How is monthly order overage calculated?
For your chosen plan, subtract its included orders from the month’s order count. Only a positive remainder is multiplied by that plan’s per-order rate and added to the base subscription.
Are setup and branding included in the monthly price?
One-time setup is $500 USD. Customer-app branding is included in the plans; Branded Ops, for partner-app and operator-dashboard branding, costs an additional $299 USD per month.
Does SuperApp publish a KES price?
No. Platform plans, setup and overage are billed in USD everywhere. Your customers can pay in KES through your payment integration; conversion and processing costs sit with your processor, not the subscription.
Which payment methods can SuperApp take in Kenya?
Live today: Cash, card on delivery, card terminal. Built on request: M-Pesa, Pesapal / DPO. On-request integrations are scoped and given a timeline in your quote before launch, so name the methods your customers use at the demo.
What should a Kenyan marketplace confirm before launch?
Whether M-Pesa is scoped, the card methods on the implemented checkout, cash reconciliation, refunds, merchant payout timing and messaging costs. Budget the USD platform invoice separately from KES settlement.
Pricing by country
Choose an English country guide for published fees, billing currency, the recommended local stack and launch considerations — or start from a region.
Bring your operating plan to a live demo
Share your launch country, expected volume, payment requirements and existing systems. We will map the scope to the published pricing and confirm the details in your quote.
Book a live demo